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Volunteer

Thank you for your interest in volunteering with the Marjaree Mason Center!

We have a variety of volunteer opportunities available within our organization, and it is with the support of volunteers that we are able to efficiently run the agency and affect the climate of domestic violence within Fresno County! MMC volunteers, through their contribution of skills, experience, talents and passion help to advance the Center’s mission to "support and empower adults and their children affected by domestic violence, while striving to prevent and end the cycle of abuse through education and advocacy."

Due to the nature of our agency, our volunteer application process is considerably involved and requires action on your part. The first step in becoming a volunteer is submitting a Volunteer Application. We invite you to review our list of volunteer opportunities; this should help you while you fill out your application. 

The Marjaree Mason Center appreciates group volunteers to assist with various projects. Group projects might include: gardening, cleaning of Safe Houses, organization of storage areas, painting, hosting celebrations for clients and preparation of personal care packages.We are also always open to new ideas from volunteer groups.

If your group is interested in volunteering with our agency, please complete our Group Volunteer Application. An MMC staff memeber will contact you witin 2-3 business days. All group volunteer projects must be scheduled 3-4 weeks in advance. 

 

In most cases we ask that all volunteers meet the following requirements: 

- No history of domestic violence or domestic violence history at least 2 years in the past 
- No felony charges for violent crimes
- Volunteer for a minimum of 2 hours per week for six months, unless you want to do a one-time project.

Depending on the type of position you do, additional volunteer requirements include

- Background check
- Drug Test
- TB Test
- 40 - Hour Domestic Violence Training ($100 fee) 

 



 

 

Current Volunteer Opportunity
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Clinical Department


Clinical Access Assistant:

  • would call back waitlisted clients to check for active phone numbers and continued interest in counseling, and notate pertinent information from those calls for the future therapist, prepare intake packets for new clients, mail/e-mail introductory information  to clients, make reminder calls to clients when the assigned person is unavailable, etc.—about 2-8 hours per week;

Documentation Management Assistant:

  • would deal with mail, correspondence, records, etc., that need to be added to paper charts, organize file drawers, binders, etc., so information is organized and accessible, box and label files for long-term storage, etc.—about 2 hours per week;

Clinical IT Assistant: 

  • would come in for short-term projects such as creating Excel spreadsheets, charts, and calendars, organizing SharePoint files and access management, suggesting IT solutions to streamline service delivery—TBD;

Certified Group Facilitator:

  • (certification to lead the assigned group)
  • BIP, Phoenix, Nurturing Parenting, Window Between Worlds, You + Me—2-6 hours per week, ongoing commitment, minimum 4 months;

Screening Assistant

  • (BA/BS in a human services field is required; enrollment in an MA/MS/MSW program is preferred)
  • meets with waitlisted clients to explain the counseling services, conduct basic screenings and needs assessments, conduct Domestic Violence Inventories, make adjunctive referrals, and provide a written summary of the client’s intake so that the Clinical Department can appropriately assign the client--4-8 hours per week, ongoing commitment, minimum 4 months;

 

*For these volunteer hours, BBS qualified supervision may be available for Master’s level Practicum/Fieldwork students and for BBS Registered Associates.  Please inquire as to whether supervision is available, before beginning volunteer work.

 

Life Transition Program Department


Front Desk Customer Service:

  • Afternoon to evening hours (Mon - Fri, 10am - 6pm, possibly cover when AA’s are out as well)
  • Manage and respond to LTP phone and e-mail inquiries—
    • Answer phone calls, screen calls and e-mails for need, and route to the appropriate contact;
    • Provide basic program information to clients/guests via phone and e-mail;
    • Schedule appointments;
    • Take and relay messages for facilitators and other program staff.
  • Manage and respond to LTP client and guest front window walk-ins—
    • Greet clients entering the facility;
    • Accept payments, issue accurate receipts and post payments as needed
    • Verify client balances;    
    • “Buzz in” scheduled clients/guests, after assessing for immediate safety

 

Crisis Response Department


Crisis Response Team Member:

  • 24/7 handling of all hotline calls and crisis drop in assessments.
    • Answer crisis calls, provide information on services, make referrals by phone, and/or route client calls as appropriate.
  • Crisis response activities as it relates to responding and assisting callers who are in DV crisis.
  • This position will complete all crisis drop in assessments of service needs and provide supportive services to assist a drop-in crisis person, assisting them into the correct system of care if not MMC. 
  • Work in conjunction with homeless service providers in our area, to ensure access and services for homeless entering our facilities;
  • Work with the NNDV hotline and other out of area DV centers in regard to a victim requesting access to MMC facilities.
  • Complete agency APRICOT data inputting on all hotline calls and crisis assessments
    • Complete enrollment into the Safe House on the Apricot System for crisis individuals/families who are staying within MMC Emergency Safe House programs.

 

Administration


Front Desk Customer Service:

  • Afternoon hours (Mon - Fri, 12pm - 2pm),
  • Manage and respond to MMC phone and e-mail inquiries—
    • Answer phone calls, transfer calls, screen calls and e-mails for need, and route to the appropriate contact;
    • Provide basic program information to clients/guests via phone and e-mail;
    • Schedule appointments;
    • Take and relay messages for facilitators and other program staff.
      • Greet clients entering the facility;
      • Accept payments, issue accurate receipts and post payments as needed
      • Verify client balances;    
      • “Buzz in” scheduled clients/guests, after assessing for immediate safety

Fresno Safe House


Meal Serving Assistant:

  • AM Shift (Mon, Tues, Thurs, Fri & Sun, 12:00pm - 2pm)
  • PM Shift (Mon - Fri, 4:30pm - 7:30pm)
  • Responsible for preparing service stations, serving food to clients, and cleaning and closing service stations.
    • Must be friendly, open minded and comfortable with trama population
Internship Requirements
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Marjaree Mason Center internships are offered for the following educational areas: Human Services, Social Work, MFT/MSW, Victimology, Criminology, and Child Services. All internships are unpaid. If your specific area of study is not mentioned above, please contact the Marjaree Mason Center Volunteer Coordinator at 559- 237-4086 to determine if your area of study is applicable to Marjaree Mason Center.

Internship Requirements

General

  • A volunteer application must be completed. Click here to download the application.
  • A copy of your resume must be submitted Click here to apply online
  • An interview with the Volunteer Coordinator is required following review of the application and resume. You will be contacted.
  • Successful passing of a background check (Live Scan), drug test and tuberculosis test.
  • Demonstrate the ability to maintain confidentiality.  

Training

Interns working in the safe houses must complete 40-hour Domestic Violence Counselor Training

To receive the certificate:

  • Must work or volunteer for six months with a domestic violence service organization under the supervision of a Domestic Violence Counselor.
  • Volunteers, interns and trainees must work a minimum of four (4) hours a week during a six month period to ensure a thorough understanding of best practices, policies and procedures when working with victims of domestic violence.  

Time Commitment

A minimum of 150 hours throughout the entire semester, depending on the type of internship. May be required to work a variety of shifts including but not limited to: day, swing, and weekend shifts. Those seeking internships of 80 hours must commit to 6-8 hours a week for the duration of the semester.   

Cost

  • The agency pays for the training ($250) fees for interns if their commitment exceeds the 150 hours for shelter and 200 hours for counseling. The 40-hour Training does NOT count towards the hours required by MMC for internships.
  • For individuals seeking internships of less than 150 hours, the agency will pay $150 of the 40-hour Training and the remainder will be the responsibility of the intern (Testing is $86 and Training is $100). The 40-hour Training does NOT count toward the hours required by MMC for internships.
Frequently Asked Questions
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I have already been fingerprinted. Do I have to do it again?

Yes. When you have a Live Scan completed, there is a number generated that allows MMC to receive direct notification from the Department of Justice regarding arrest records.

I just had a TB test done. Can I provide those results instead of having another test?

TB test results will be accepted if the results are dated within 1 year of your first day of 40 hour training.

I have been court ordered to complete community service hours. Can I do that through the Marjaree Mason Center?

We do not accept volunteers who have court ordered community service hours to complete.

How many hours do I need to volunteer?

If volunteering at our safe houses, to receive your Domestic Violence Counselor Training certificate, you will need to complete 96 hours over a 6-month period of time; about 4 hours a week. If volunteering at our administration building, there is no required number of volunteer hours.

Can minors volunteer?

Because the agency does not require background checks for minors and because of the sensitive nature of the Marjaree Mason Center client services, minors are only allowed to volunteer on projects in the administrative building. Minors are not allowed to work in the safe houses. With the permission of the Volunteer Coordinator, minors are also allowed to organize collection drives and other off-site projects.

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