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Volunteer

A message to volunteers beginning March 11, 2020

Due to concerns regarding the transmission of COVID-19, effective immediately, volunteer functions within direct client service areas are suspended until further notice. Thank you for your understanding. 

 

Thank you for your interest in volunteering with the Marjaree Mason Center!

We have a variety of volunteer opportunities available within our organization, and it is with the support of volunteers that we are able to efficiently run the agency and affect the climate of domestic violence within Fresno County! MMC volunteers, through their contribution of skills, experience, talents and passion, help to advance the Center’s mission to "support and empower adults and their children affected by domestic violence, while striving to prevent and end the cycle of abuse through education and advocacy."

Due to the nature of our agency, our volunteer application process is considerably involved and requires action on your part. The first step in becoming a volunteer is submitting a Volunteer Application. We invite you to review our list of volunteer opportunities; this should help you while you fill out your application. 
 

We ask that all volunteers meet the following requirements: 

- No history of domestic violence in the last two years

- No felony charges for violent crimes

- Volunteer for a minimum of 4 hours per week for six months, unless completing a one-time project or class

 

Additional volunteer requirements may include

- Background Check

- Drug and TB Test

- 40 Hour Domestic Violence Training or 2 Hour Domestic Violence 101 Training

- 8 Hour Batterer's Intervention Program Training

 

Please refer to our Volunteer Application for an updated list of available positions. At this time, all volunteer positions have been temporarily suspended.

Volunteer Process
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General

     - A volunteer application must first be completed. Click here to download the volunteer application

     - An interview with a manager is required following review of the application and resume

     - If approved by a manager, you must successfully pass a Background Check (Live Scan), Drug Test and TB Test

     - Upon successful completion, the volunteer will attend a volunteer orientation and participate in additional training required

 

Training

     - Volunteers working in Direct Service must complete the 40 Hour Domestic Violence Training

     - All in-person volunteer trainings have been temporarily suspended

     - Volunteers working in Indirect Service must complete the 2 Hour Domestic Violence 101 Training

     - Volunteers working with Life Transition Program as a Batterer's Intervention Program (BIP) Facilitator must attend 8 Hour BIP Training in addition to the 40 Hour Domestic Violence Training

 

 

Time Commitment

     - A minimum of 100 hours throughout the entire semester

     - Volunteers may be asked to work a variety of shifts including but not limited to: day, swing, and weekend shifts

     - Volunteers, interns, and trainees must work a minimum of four (4) hours a week during a six month period

     - The agency will reimburse the training ($100) fees for volunteers if their commitment is fulfilled

     - The 40 Hour Domestic Violence Training does NOT count toward the hours required by MMC for internships

 

 

Direct Services
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Note: The following volunteer opportunities all require 40 Hour Domestic Violence Training.

Crisis Response Team Member Assistant:

     - 24/7 handling of all hotline calls and crisis drop in assessments

     - Answer crisis calls, provide information on services, make referrals, and/or route client calls as appropriate

     - Complete crisis drop-in assessments of service needs and provide supportive services to assist a drop-in crisis person

     - Work with the NNDV hotline and other out-of-area DV centers in regard to a victim requesting access to MMC facilities

     - Complete data inputting on all hotline calls and crisis assessments

     - Complete enrollment enrollment for crisis individuals/families who are staying within programming

     - Must be comfortable working with individuals who have experienced trauma

Family Transition Program Intake Assistant:

     - Meet with clients who have been referred for services by courts, Probation, CPS or self

     - Conduct basic screenings and needs assessments, domestic violence inventories, intakes for anger management, nurturing parenting, Phoenix, and child abuse

     - Provide a written report of the client’s intake to be reviewed by Management

     - BA/BS in a Human Services-related field is required

     - Must be willing to work with perpetrator population

Client Services Assistant:

     - Responsible for assisting and directing clients to services that are needed

     - Assist with class facilitation

     - Clean and oragnize facility

     - Assist with serving meals

     - Must be comfortable working with individuals who have experienced trauma

Children's Enrichment Center Assistant

     - Assist with childcare of clients who have classes, counseling, and/or appointments that clients may need to attend

     - Childcare includes tutoring, homework help, crafts, games, and recreation

     - Must be comfortable working with children who may have experienced trauma

     - Must be available weekdays betwen the hours of 8:30am - 5pm

 

Indirect Services
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Note: The following volunteer opportunties require a 2 Hour Domestic Violence 101 Training.

Meal Serving Assistant:

     - Responsible for preparing service stations, serving food to clients, and cleaning and closing service stations.

     - Must be comfortable with trama population

     - AM Shift (Mon, Tues, Thurs, Fri & Sun, 12:00pm - 2pm)

      - PM Shift (Mon - Fri, 4:30pm - 7:30pm)

Administrative Assistant

     - Manage and respond to MMC phone and e-mail inquiries

     - Answer phone calls, transfer calls, screen calls and e-mails for need, and route to the appropriate contact

     - Provide basic program information to clients/guests via phone and e-mail

     - Take and relay messages for facilitators and other program staff

     - Accept payments, issue accurate receipts, and post payments as needed

     - Assist Managers and Department Leads with critical projects and general task management

Transport Assistant

     - Help to transport clients, donations, mail, and other goods to different sites and community organizations

Classes
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We offer our clients a wide variety of classes while they seek services at our center. If you have a special skill you'd love to teach, we'd love to hear from you! Some examples of classes include:

     - Legal services

     - Resume-building

     - Language classes

     - Bible study

If you are interested in putting on a one-time or ongoing class for our clients, contact the Volunteer Coordinator at (559) 487-1323 or ashleyn@mmcenter.org to discuss different opportunities available. 

Group Projects
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Group projects depend largely on the resources of the group volunteering and the current needs of the Marjaree Mason Center at the time. If your group is interested in volunteering with our agency, please contact our Volunteer Coordinator at (559) 487-1323 or ashleyn@mmcenter.org.  All group volunteer projects must be scheduled 3-4 weeks in advance. Some examples include:

     - Donation/Wish List Drives

     - Clean Up Projects

     - Gardening

     - Special Events

Special Events
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Please contact the Volunteer Coordinator at (559) 487-1323 or ashleyn@mmcenter.org to sign up to volunteer at a special event.

Frequently Asked Questions
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What happens after I submit a Volunteer Application?

Our Volunteer Coordinator will contact you about your application, and create an account for you in our volunteer database, Apricot Social Solutions.

 

When is the next 40 Hour Domestic Violence Training? Where can I register for it?

Due to the temporary suspension of all volunteering programming, there is no set date for the next 40 Hour Domestic Violence Training at this time. Please check back to this page for updates.

 

Does the Marjaree Mason Center offer internships?

Marjaree Mason Center internships are offered for students and members of the community looking to develop professional skills for working with individuals affected by domestic violence. All internships are unpaid, and are not guarenteed to lead to a paid position. The process for becoming an intern is the exact same as a volunteer, and is listed under "Volunteer Process" above. If interested in an MFT internship, please select that option on the volunteer application. 

 

Can minors volunteer?

Because of the confidentiality laws the Marjaree Mason Center must be in compliance with, minors are only allowed to volunteer for special events. With the permission of the Volunteer Coordinator, minors are also allowed to organize collection drives and other off-site projects.

 

I have been court ordered to complete community service hours. Can I do that through the Marjaree Mason Center?

We do not accept volunteers who have court ordered community service hours to complete.

 

I have already been fingerprinted. Do I have to do it again?

Yes. When you have a Live Scan completed, there is a number generated that allows MMC to receive direct notification from the Department of Justice regarding arrest records.

 

I just had a TB test done. Can I provide those results instead of having another test?

TB test results will be accepted if the results are dated within six months of your first day of service.

 

How many hours do I need to volunteer?

Volunteers should expect to commit to at least 4 hours a week due to the intensive application and training process.

 

Can I volunteer longer than six months?

Yes. Volunteers may continue their service as long as they follow the rules and regulations.

 

Who do I contact if I have additional questions?

The Volunteer Cooridnator can be reached at (559) 487-1323, or ashleyn@mmcenter.org

2-1-1 Fresno County Valley 211

2-1-1 Fresno County Valley 211

2-1-1 Fresno County is an Information and Referral Helpline that gets people connected with agencies and/or organizations that can help them in their time of need. 2-1-1 Fresno County is a free and confidential service that is available 24 hours a day, 7 days a week, and 365 days a year in over 170 languages.

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